San Diego 2-1-1 Hosts SDG&E FIT and Elder Care to Beta Test the ReadySD Social App

 October 6, 2016

On October 6, 2016, San Diego 2-1-1 hosted a beta testing session of the ReadySD Social App with SDG&E’s FIT (Future IT) group as well as some members from Elder Care. The ReadySD Social App is a mobile application that allows its users to receive and retweet messages sent out by the County of San Diego Office of Emergency Management. It also allows its users to view, email, and go to the links of the emergency feed that is from the Office of Emergency Management.  This App was created by the HDMA (Human Dynamics in the Mobile Age) Center at San Diego State University in conjunction with the County of San Diego Office of Emergency Management as way to quickly disseminate emergency information through social media networks. The app does not seek to replace the San Diego Emergency App, but to allow members of the San Diego community to receive an emergency alert on their phone that they can then retweet so that their friends and members of their social network will be able to quickly receive emergency information.

This beta testing session gave the opportunity for members of the SDG&E FIT group and Elder Care to thoroughly test the user experience of the App. They tested the App through downloading it from the App store, registering as participants of the App, which gave them the ability to retweet information, and then testing the functionality of the App. After going through the App, each tester filled out an evaluation survey so that feedback could be given to further enhance the user experience of the App. This valuable feedback will be utilized to continue to improve the App. Thank you to all the members of the SDG&E FIT group and Elder Care for testing the application as well as the presence of the County of San Diego Office of Emergency Management and finally for San Diego 2-1-1 for hosting this successful beta testing event.

To download the ReadySD Social App, go to the Google Play Store for Android Users and the App Store for IOS Users.